Can passengers claim taxi/Uber expenses from the airport they were originally supposed to fly into, back to the airport they are flying into on their rescheduled flight, if their original flight was cancelled and they had to book a hotel for an extra night?
Hi, me and my partner were supposed to fly home from Geneva to Bristol last night, but the flight was cancelled. It was cancelled a couple of days before, but we only noticed when we got to the airport.
We've done a bit of reading and booked on a new flight tonight to London Gatwick (only one available). The flight gets in at 10.20pm and we need to get back to Bristol to pick up the car which is in the airport car park. Trains don't run that late, would we be in our rights to get a taxi/Uber all the way back to Bristol airport from Gatwick? Looking on the Uber app it's coming in at about £230, which isn't far off 2 train tickets plus taxi from Bristol train station to the airport anyway.
We booked a 3 star hotel for an extra night, plus we were told 'reasonable' food and drink will be included so we are keeping receipts.
I think we're also able to claim compensation of about £210, but couldn't find if this was each or for the both of us?
Unrelated to anything legal I think, but we're supposed to be moving house on the 27th and we only had this weekend and next to sort out all of moving situation. We unexpectedly exchanged while we were away on holiday!
Cheers for any advice - I'm sure this has been asked many times over but would appreciate some direct answers as I'm running out of data on my plan and time! Thanks
19th October 2021