Is there anyone that can give advice on what to do when a school has failed to protect a student from being bullied by another parent?
Any advice relating to schools would be appreciated please-
My younger brother was threatened by a pupils mother outside the school recently for accusations of him bullying her daughter. My mum spoke to the school who had insisted she report it to the police and had said they would speak to them too as they confirmed that my little brother had not done anything wrong and the mother had got the wrong pupil. My mum said she had no interest in reporting it the police and instead the school had said okay they will just speak to the mum to let them know that she had the wrong child. A week later my brother has now been threatened and abused by the woman’s husband. This has now been reported to the police. Can anyone give advice on whether this matter needs to be addressed with the school? Obviously they have a duty of care for their pupils and they have failed to tell the mother that my brother had nothing to do with any incident, like they promised. Not sure if anyone on here knows whether there are specific people at the school that should be spoken to etc. We have no details of the woman and her husband so have no way of contacting her and the only option is via the school. I am extremely concerned for my brothers safety as he is 11 years old getting abused by a fully grown man whilst walking out of the school gate. Any help would be appreciated. Thanks