What are the next steps for my son to take after his upstairs neighbor's leaking has caused damage to his own flat, which he has already repaired once at his own cost?
Good afternoon everyone, hoping someone will be able to offer a little advice as to what to do next.
My son and his then girlfriend bought a shared ownership flat with -\-\-\-\-\-\-\-\-\-\-\-\ roughly about 3 years ago, brand new flat, almost since day one the flat above his, their en suite has leaked into my sons en-suite,
A lot of water damage has been caused, which not only in his en suite but his bedroom and the hall way wall has suffered, constant phone calls to -\-\-\-\-\-\-'xxwhich at the start they said they would come out and repair but never did, my son ended up repairing the damage at his own cost, the owner of the flat was no hope neither, fast forward to recent time and the damage is happening all over again, -\-\-\-\-\-\-\-\-\-\- say this is nothing to do with them now as the warranty? Has run out, son put a letter thru the owner door and they are ignoring it.
Where do we stand? Not really got the cash to seek legal advice
Thank you in advance
Tanya Gulledge
18th April 2022