What should the person do if they haven't received their divorce payout two months after being told they were owed money? | LawHive - Solicitors & Lawyers Online
What should the person do if they haven't received their divorce payout two months after being told they were owed money?
Hi, I am after some advice. I have just finished the final part of my divorce. I had an email from my solicitor with attached final bill to say they owed me money and asked for my bank details. This was 22nd December 2021 It's quite a large sum so when I didn't receive payment a month later I emailed back. The response was they needed to revisit the file before making a payment. I don't know if this is normal. I would have thought all checks would be done before letting me know I was owed money. The sceptic in me thinks they are trying to find ways to reduce the payout. It's now coming up to 2 months since request for my bank details. What should I do?

David Funk

5th April 2022

Top Answer
Solicitor ( no longer in practice). I agree with you that checks should have been made before the email was sent and the delays are unacceptable. I'd suggest that you check your client care letter to find details of the person responsible for handling complaints and then contact both your solicitor and the complaints handler, expressing your concerns about the delays and asking for payment within say, 7 days. Hopefully this will result in you receiving the money you are owed but if problems continue, you have the right to contact the Legal Ombudsman

Carol Lewis

5th April 2022

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