Q: What documents do I need to get started?

<div class="prose max-w-none">The documents you&#x27;ll need depend on the type of tenancy issue, but having the following ready can help your solicitor move quickly:<ul><li>Tenancy agreement</li><li>Any correspondence with the landlord such emails, texts, or letters related to the issue</li><li>Rent payment history such as a rent schedule or bank statements showing arrears or payments</li><li>Copies of any Section 8 or Section 21 notices, if applicable</li><li>Property inventory or condition reports</li><li>Tenancy deposit details</li></ul>Once you&#x27;re connected with a solicitor, they’ll confirm exactly what’s needed for your specific situation. Don’t worry if you don’t have everything upfront. Your Lawhive solicitor will guide you through it.</div>

Question 1

What is Lawhive?

Accepted Answer

Lawhive is a modern, SRA-regulated law firm providing legal services across England and Wales. We’re not a referral service or online marketplace. You’ll work directly with a qualified SRA-regulated solicitor or CLC-regulated conveyancer who’s responsible for your case, supported by a team that keeps you informed. We combine professional legal support with smart technology to make getting help simpler, clearer, and more responsive.

Question 2

How do your fixed fees work?

Accepted Answer

We don’t charge by the hour. Every service comes with a clear, fixed fee, explained upfront before anything begins. You’ll know exactly what’s included, and if anything changes along the way, we’ll talk you through the cost first so there aren’t any surprises or hidden costs.

Question 3

Is my information safe with you?

Accepted Answer

Yes. We take your privacy seriously. Your information is stored securely and only shared with the solicitors handling your case. We comply with UK GDPR and all relevant data protection laws, and we take care at every step to keep your details safe and confidential.

Question 4

What happens if I'm not happy with my solicitor?

Accepted Answer

We want you to feel supported at every stage. If something isn’t working, you can contact our team any time at support@lawhive.co.uk. We’ll listen, talk it through with you and your solicitor, and work to resolve the issue so your matter keeps moving forward.

Question 5

What type of support do you provide tenants?

Accepted Answer

We help tenants with a wide range of legal issues, including:

Evictions, including challenging unfair or unlawful notices
Deposit disputes and recovering withheld deposits
Disrepair, including taking action when a landlord fails to fix serious issues
Illegal landlord behaviour such as harassment or entering without notice
Negotiating with landlords over matters such as rent, repairs, or ending a tenancy

You’ll be matched with a regulated solicitor who can advise you, handle legal documents, and represent you if needed — all for a clear, fixed fee.

Question 6

Do I need a solicitor to handle my tenancy issue?

Accepted Answer

You don’t always need a solicitor, but legal support can make a big difference — especially if you&#x27;re facing eviction, serious disrepair, or a deposit dispute. A solicitor can explain your rights, ensure notices or claims are handled correctly, and speak on your behalf. With Lawhive, you’ll get fixed-fee support from a specialist solicitor, so you know exactly where you stand.

Question 7

How long does it take to resolve my tenancy issue?

Accepted Answer

We aim to assign a solicitor within 48 hours of receiving your information and payment. From there, the timeline depends on the nature of the issue. Straightforward matters can be resolved in days, while more complex disputes may take several weeks or longer. Your solicitor will guide you through the process and give you a clear idea of what to expect.

Question 8

What documents do I need to get started?

Accepted Answer

The documents you'll need depend on the type of tenancy issue, but having the following ready can help your solicitor move quickly:

Tenancy agreement
Any correspondence with the landlord such emails, texts, or letters related to the issue
Rent payment history such as a rent schedule or bank statements showing arrears or payments
Copies of any Section 8 or Section 21 notices, if applicable
Property inventory or condition reports
Tenancy deposit details

Once you're connected with a solicitor, they’ll confirm exactly what’s needed for your specific situation. Don’t worry if you don’t have everything upfront. Your Lawhive solicitor will guide you through it.

Fixed fee legal support for tenants

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