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01 overview

Civil Dispute Resolution

Civil disputes can have a big impact on your personal or business life. As such, it's usually in everyone's best interests to resolve them effectively and efficiently to avoid prolonged stress.

Civil dispute resolution involves utilising a range of methods designed to resolve conflicts outside court. These methods are often faster, more cost-effective, and less adversarial than litigation, making them ideal for many situations.

Also, unlike court cases, which are typically public, many dispute resolution methods are private, helping to protect your privacy and business reputation.

Whether you're an individual facing a personal dispute or a business dealing with a commercial conflict, our network of experienced litigation solicitors is on hand to provide clear, straightforward advice on the best dispute resolution methods for your situation.

Contact us today to learn more about how we can help you find the best path forward in your civil dispute.

What is a civil dispute?

A civil dispute is when two or more parties - whether individuals, businesses, or other entities, disagree on a matter that doesn't involve criminal charges.

They typically concern rights, responsibilities, or other obligations that one party believes the other has not fulfilled.

Common types of civil disputes

Civil disputes can come about in various contexts, including:

  • Contract disputes like disagreements over payment, delivery of goods or services, or the quality of work provided;
  • Disputes over property like boundary disagreements, landlord-tenant conflicts, or disagreements over the ownership or use of land;
  • Conflicts between employers and employees, such as unfair dismissal, discrimination, or wage disputes;
  • Family disputes including divorce, child arrangements, and inheritance;
  • Personal injury claims;
  • Disagreements between consumers and businesses such as faulty goods or poor service.

What is civil dispute resolution?

Civil dispute resolution refers to the processes used to resolve conflicts between individuals or businesses in a civil (non-criminal) context.

Types of civil dispute resolution

Civil dispute resolution can be approached in two main ways:

  1. Civil litigation
  2. Alternative dispute resolution (ADR)

Civil litigation

Civil litigation is the process of resolving disputes through the court system. It involves formal legal proceedings where a judge makes a binding decision based on the evidence and arguments presented by both parties.

Litigation can be costly and time-consuming, often taking months or even years to resolve. As such, it is often seen as a last resort, however, it may be necessary if other civil dispute resolution methods have failed or if a legal precedent needs to be set.

Alternative Dispute Resolution

Alternative dispute resolution uses various methods to resolve disputes outside of the courtroom. These methods are typically faster, less formal, and often more cost-effective than litigation where legal fees, court costs, and other expenses can quickly add up.

Common forms of alternative dispute resolution include

Mediation involves a neutral third party (the mediator) facilitating confidential discussions between disputing parties to help them reach an agreement.

This process is generally less expensive and quicker than litigation. It also allows parties to come up with creative solutions to problems that may not be available in court.

In arbitration, an arbitrator (or panel of arbitrators) decides on a resolution after hearing evidence and arguments from both parties. It is similar to court proceedings but is usually less formal and quicker.

Arbitration can be binding like c a court judgment or non-binding. In non-binding arbitration, the decision serves as a guideline and the parties can either accept it or pursue other options.

In adjudication, an adjudicator reviews the evidence and decides on a resolution in a short timeframe.

It is commonly used in construction disputes, where a quick resolution is needed to keep projects on track. Usually, the adjudicator's decision is temporary, providing a solution that allows work to continue while the dispute is fully resolved through arbitration or litigation if necessary.

In conciliation, a conciliator helps disputing parties reach an agreement by offering suggestions and recommendations. It is a collaborative process that aims to find a resolution that satisfies all parties involved.

It's often used in employment disputes, family law cases, and consumer complaints.

Civil dispute resolution procedures

Understanding the legal framework and procedures involved in civil dispute resolution is essential for anyone involved in a civil dispute. Whatever the circumstances, knowing how the process works can help you navigate your case more effectively.

Civil procedure rules

The Civil Procedure Rules govern the process of civil litigation in England and Wales. They ensure that cases are handled fairly, efficiently, and cost-effectively.

Before formally starting a legal claim, parties are encouraged to follow pre-action protocols such as exchanging information, attempting negotiation or mediation, and allowing the other party time to respond. Following these protocols can help avoid unnecessary litigation and reduce costs.

If a dispute can't be resolved through pre-action protocols, the next step is to file a claim with the court.

The court will then serve the claim on the defendant, who must respond within a specified time frame.

Once a claim is filed, the case moves through various stages. The Civil Procedure Rules set out how each stage should be conducted.

The goal is to make sure that the case is handled efficiently and that both parties have a fair opportunity to present their case.

What is the role of the Civil Justice Council in civil dispute resolution?

The Civil Justice Council is an advisory body responsible for overseeing the development and reform of the civil justice system.

The CJC works to make sure that the system is fair, efficient, and accessible to all. It also promotes the use of alternative dispute resolution and other methods to resolve disputes without going to court.

Benefits and drawbacks of civil dispute resolution methods

When facing a civil dispute, choosing the right method to resolve the situation is important.

Each method has its advantages and disadvantages, depending on the nature of the dispute, the relationship between the parties, and the desired outcome.

Advantages of litigation

The key benefits of litigation are:

  • The court's decision is legally binding and enforceable;
  • The outcome of the case can influence future cases with similar issues.

Disadvantages of litigation

Litigation can be expensive and time-consuming, often taking months or even years to resolve.

Furthermore, court proceedings are typically public, meaning that the details of your case will be accessible to anyone. This can be a disadvantage if you want to keep the dispute private.

Advantages of alternative dispute resolution

ADR is generally:

  • Less expensive than litigation;
  • Private;
  • Flexible in terms of process and outcomes.

This means parties involved have more control over the proceedings and can reach a resolution that meets their needs.

Disadvantage of alternative dispute resolution

Some forms of alternative dispute resolution may have non-binding outcomes which can lead to further disputes or litigation.

There's also always the risk that the parties may not reach an agreement. So, if ADR fails, the dispute may still end in litigation, leading to additional costs and delays.

At Lawhive, our network of litigation solicitors is on hand to provide clear, practical advice on the best dispute resolution method for your situation.

Contact us today to learn how we can assist you in resolving your dispute.

How to resolve a civil dispute?

In a civil dispute, following these steps can help you reach a fair and efficient resolution.

The first step in resolving a civil dispute is to seek legal advice.

A litigation solicitor will assess your situation, review the facts, and provide you with a clear understanding of your legal position. This initial assessment helps you understand your rights, the strength of your case, and the potential outcomes.

Your solicitor will explain the different methods available for resolving the dispute and you'll also receive advice on the risks, costs, and benefits of each option, so you can make an informed decision on how to move forward.

2. Pre-action protocols and negotiation

As we've mentioned previously, before formally starting legal proceedings, it's often beneficial to follow pre-action protocols.

During this stage, both parties exchange information and documents. Your solicitor can also help facilitate discussions with the other party to reach a mutually agreeable settlement.

If negotiation doesn't lead to a resolution, you may consider alternative dispute resolution methods such as mediation or arbitration.

3. Choosing the right method of resolution

Depending on the nature of the dispute and the relationship between the parties, different resolution methods may be more appropriate.

MethodIdeal For:
MediationDisputes where maintaining a relationship is important.
ArbitrationCommercial disputes.
Adjudication Construction disputes .

4. Conducting mediation, arbitration, or adjudication

If you choose ADR, the process will be conducted by a qualified mediator, arbitrator, or adjudicator.

5. Court proceedings if ADR fails

If ADR doesn't end with a resolution, or if the nature of the dispute requires formal legal intervention, the case may proceed to court.

Your solicitor will file the claim, including preparing and submitting all necessary documents.

The dispute will be heard before a judge, who will make a legally binding decision.

6. Enforcement of judgments and settlements

Once a judgment or settlement is reached, if the other party does not comply, legal action may be required to enforce it.

How long does a typical civil litigation case take?

While every case is different, here's a general timeline for a civil litigation case:

StageTimeline
Pre-Action Protocols1-3 months
Filing the Claim1-2 months
Defendant's Response14-28 days
Case Management3-6 months
Final Hearing6-12 months after the claim is filed

If parties choose to engage in mediation or another form of Alternative Dispute Resolution before or during litigation, this can either extend the timeline or save time if it leads to a settlement.

What are the costs involved in civil dispute resolution?

The costs involved in civil dispute resolution can vary widely depending on the method of resolution chosen, the complexity of the case, and how long it takes to resolve the dispute.

Costs of litigation

Litigation is often seen as the most expensive form of dispute resolution because of the formal processes involved and the potential length of time it can take.

Costs include:

  • Court fees, which vary depending on the value of the claim and the type of court;
  • Solicitors fees;
  • Expert witness fees;
  • Costs of disclosure and evidence gathering;
  • The other party's legal costs if you lose the case.

Costs of alternative dispute resolution

ADR methods are generally more cost-effective than litigation.

Fees typically depend on the hourly or daily rate of the mediator, arbitrator, adjudicator, or conciliator and the duration of the process.

The cost is usually shared between the parties, making it more affordable.

At Lawhive, we offer clear, upfront pricing with no hidden fees, so you know exactly what to expect.

Contact us today for transparent advice on the likely costs involved and the most cost-effective method for resolving your dispute.

How can a solicitor help with civil dispute resolution?

When you're involved in a civil dispute, the guidance of an experienced solicitor can make a significant difference in achieving a fair and efficient resolution.

One of the first and most important roles of a solicitor is to provide clear, practical legal advice tailored to your situation. They can help you understand your rights, the strength of your case, and the potential outcomes.

Representation

Lots of civil disputes can be resolved through negotiation without the need for formal legal proceedings. A solicitor can represent you during these negotiations and, if an agreement is reached, they will draft the necessary documents to formalise the settlement and make sure it is legally binding.

Facilitating alternative dispute resolution

A solicitor can help prepare your case and represent you during mediation, arbitration, or adjudication.

They can also advise on any offers or settlements.

Handling court proceedings

If litigation is necessary, a solicitor can manage all aspects of the court process, including:

  • Preparing and filing court documents;
  • Representing you in court;
  • Advising on managing the costs and risks of litigation.

Enforcing judgments and settlements

If the other party doesn't comply with a judgment or settlement, your solicitor can take enforcement action and provide ongoing support.

In short, having an experienced solicitor by your side ensures your rights are protected, your case is handled efficiently, and you have the best chance of achieving a favourable outcome.

Why choose Lawhive?

Our network of experienced litigation solicitors is dedicated to providing comprehensive support throughout every stage of civil dispute resolution.

Here's why you should choose Lawhive:

  • Our solicitors offer clear, practical advice tailored to your situation;
  • We help you choose the most effective method for resolving your dispute;
  • Access high-quality legal support at up to 60% less than high-street firms;
  • Work with fully regulated and vetted solicitors who are experts in civil dispute resolution;
  • Get fast advice when you need it.

Whether you're facing a civil dispute or need advice on your options, we're here to help you find the best resolution.

Contact us today for a free case evaluation and quote for the services of a specialist lawyer.

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