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Transparent pricing, from start to finishGet the support you need, when you need itTrusted lawyers, clear expectations
Transparent pricing, from start to finishGet the support you need, when you need itTrusted lawyers, clear expectations
Amazing experience
After placing an enquiry, I received a call 20 minutes later, and then 2 hours later, I had a solicitor assigned to me. They were absolutely incredible right from the word go - amazing and very prompt with replies, answering all my questions and keeping the process moving. We finally completed today and I am so unbelievably happy. I wouldn’t hesitate to use Lawhive again in the future if needed.
Lily
First class service
I initially made an online enquiry about a tricky conveyancing matter and received an immediate call back. They understood straight away what was needed and gave me a quote that was very reasonable. It was such a pleasure to find someone who was cheerful, professional and completely reassuring as I’d been getting quite anxious about the sale of my house. The service Lawhive has provided is absolutely first class and I cannot recommend them enough.
Charles
Empathetic, professional and efficient
I am an executor, selling my mother's home. I found the assistance I received from Lawhive first rate - empathetic, professional and efficient.
Mark
Great service from Lawhive
We used Lawhive for our conveyancing needs and our solicitor was very helpful, patient and informative. She helped us with our needs with prompt responses and provided a very efficient service.
Kelvin
Great service when you need clarity and calm
Our solicitor was warm, friendly and provided crystal clear communication. A lot of conveyancers assume customers know everything about the process already, so it was really appreciated to hear each stage included in the price given.
Em
Quick and efficient
We used Lawhive for a transfer of property and conveyancing. Our solicitor was so helpful and thorough with the whole process. He responded quickly and efficiently to any questions or requests that we had and explained some of the more complicated issues regarding the process clearly.
Geri
Fantastic service and experience with Lawhive
I had the pleasure of working with Lawhive doing a transfer of equity on a property. Our solicitor’s service was amazing, she responded quickly to any questions or concerns and kept me updated throughout the process. I can strongly recommend her for any conveyancing work that you may need. Fantastic service all round.
Jane
Amazing experience
After placing an enquiry, I received a call 20 minutes later, and then 2 hours later, I had a solicitor assigned to me. They were absolutely incredible right from the word go - amazing and very prompt with replies, answering all my questions and keeping the process moving. We finally completed today and I am so unbelievably happy. I wouldn’t hesitate to use Lawhive again in the future if needed.
Lily
First class service
I initially made an online enquiry about a tricky conveyancing matter and received an immediate call back. They understood straight away what was needed and gave me a quote that was very reasonable. It was such a pleasure to find someone who was cheerful, professional and completely reassuring as I’d been getting quite anxious about the sale of my house. The service Lawhive has provided is absolutely first class and I cannot recommend them enough.
Charles
Empathetic, professional and efficient
I am an executor, selling my mother's home. I found the assistance I received from Lawhive first rate - empathetic, professional and efficient.
Mark
Great service from Lawhive
We used Lawhive for our conveyancing needs and our solicitor was very helpful, patient and informative. She helped us with our needs with prompt responses and provided a very efficient service.
Kelvin
Great service when you need clarity and calm
Our solicitor was warm, friendly and provided crystal clear communication. A lot of conveyancers assume customers know everything about the process already, so it was really appreciated to hear each stage included in the price given.
Em
Quick and efficient
We used Lawhive for a transfer of property and conveyancing. Our solicitor was so helpful and thorough with the whole process. He responded quickly and efficiently to any questions or requests that we had and explained some of the more complicated issues regarding the process clearly.
Geri
Fantastic service and experience with Lawhive
I had the pleasure of working with Lawhive doing a transfer of equity on a property. Our solicitor’s service was amazing, she responded quickly to any questions or concerns and kept me updated throughout the process. I can strongly recommend her for any conveyancing work that you may need. Fantastic service all round.
Jane
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01 overview
Consumer credit relates to borrowing money to buy goods or services. There are different types of consumer credit, like credit cards, personal loans, and store credit accounts.
Under the Consumer Credit Act 1974, businesses offering loans or goods on credit have to follow specific standards including:
Sometimes, businesses don't follow these rules properly, when this happens, consumers can start a consumer credit dispute claim.
At Lawhive, our network of specialist litigation solicitors is on hand to help you resolve a credit dispute if you find yourself in the middle of one.
Contact our Legal Assessment Team for a free case evaluation and fixed-fee quote.
The Consumer Credit Act 1975 is a UK law that oversees agreements between consumers and lenders. Its main aim is to protect individuals and partnerships of up to three people who take out credit agreements.
A consumer credit agreement is a formal agreement between an individual (the debtor), and another person (the creditor). In this agreement, the creditor provides the debtor with credit, which could be any amount of money.
The Consumer Credit Act 1974 covers various agreements, including personal loans, credit cards, store cards, hire purchase agreements, and secured loans not secured on a person's main residence.
Under the Consumer Credit Act you have a right to:
A consumer credit dispute happens when the terms outlined in a credit agreement aren't followed as per the Consumer Credit Act.
Under the Act, creditors must give you all the details of a loan or credit agreement, including the repayment amount, in writing before you sign it. They must also follow specific procedures if you default or miss repayments.
If a lender doesn't follow the correct procedures, or you were not fully informed about the terms of the agreement, you may be able to claim compensation.
To find out if you have a case, contact our Legal Assessment Team for a free case evaluation.
The most common reasons individuals file a consumer credit dispute claim include:
Consumers can claim under the Consumer Credit Act if the regulations are not followed, even in cases of payment arrears.
If you want to start a consumer credit dispute, you should first speak to a consumer credit dispute solicitor who can advise you on the strength of your claim and how much compensation you may be able to claim.
Possible courses of action to start a consumer credit dispute involve complaining to the relevant financial institution, escalating the matter to the Financial Ombudsman, or starting the dispute resolution process.
At Lawhive, our expert network of litigation solicitors has in-depth, extensive experience in handling consumer credit disputes.
In the first instance, they can help you understand the strength of your position in a consumer credit dispute and provide personalised advice on possible next steps. They can also negotiate with lenders to reach a settlement or represent you in legal proceedings.
We understand that money worries and problems can be scary, but if you have a consumer credit dispute claim, a specialist solicitor can work towards a resolution that protects your rights and compensates you fairly for any harm or hardship calls.
To find out more about how Lawhive can help, contact our Legal Assessment Team for a free case evaluation and no-obligation fixed-fee quote.
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