Hassle-free help from the UK's best Personal Injury solicitors.
Transparent pricing, from start to finishGet the support you need, when you need itTrusted lawyers, clear expectations
Transparent pricing, from start to finishGet the support you need, when you need itTrusted lawyers, clear expectations
Amazing experience
After placing an enquiry, I received a call 20 minutes later, and then 2 hours later, I had a solicitor assigned to me. They were absolutely incredible right from the word go - amazing and very prompt with replies, answering all my questions and keeping the process moving. We finally completed today and I am so unbelievably happy. I wouldn’t hesitate to use Lawhive again in the future if needed.
Lily
First class service
I initially made an online enquiry about a tricky conveyancing matter and received an immediate call back. They understood straight away what was needed and gave me a quote that was very reasonable. It was such a pleasure to find someone who was cheerful, professional and completely reassuring as I’d been getting quite anxious about the sale of my house. The service Lawhive has provided is absolutely first class and I cannot recommend them enough.
Charles
Empathetic, professional and efficient
I am an executor, selling my mother's home. I found the assistance I received from Lawhive first rate - empathetic, professional and efficient.
Mark
Great service from Lawhive
We used Lawhive for our conveyancing needs and our solicitor was very helpful, patient and informative. She helped us with our needs with prompt responses and provided a very efficient service.
Kelvin
Great service when you need clarity and calm
Our solicitor was warm, friendly and provided crystal clear communication. A lot of conveyancers assume customers know everything about the process already, so it was really appreciated to hear each stage included in the price given.
Em
Quick and efficient
We used Lawhive for a transfer of property and conveyancing. Our solicitor was so helpful and thorough with the whole process. He responded quickly and efficiently to any questions or requests that we had and explained some of the more complicated issues regarding the process clearly.
Geri
Fantastic service and experience with Lawhive
I had the pleasure of working with Lawhive doing a transfer of equity on a property. Our solicitor’s service was amazing, she responded quickly to any questions or concerns and kept me updated throughout the process. I can strongly recommend her for any conveyancing work that you may need. Fantastic service all round.
Jane
Amazing experience
After placing an enquiry, I received a call 20 minutes later, and then 2 hours later, I had a solicitor assigned to me. They were absolutely incredible right from the word go - amazing and very prompt with replies, answering all my questions and keeping the process moving. We finally completed today and I am so unbelievably happy. I wouldn’t hesitate to use Lawhive again in the future if needed.
Lily
First class service
I initially made an online enquiry about a tricky conveyancing matter and received an immediate call back. They understood straight away what was needed and gave me a quote that was very reasonable. It was such a pleasure to find someone who was cheerful, professional and completely reassuring as I’d been getting quite anxious about the sale of my house. The service Lawhive has provided is absolutely first class and I cannot recommend them enough.
Charles
Empathetic, professional and efficient
I am an executor, selling my mother's home. I found the assistance I received from Lawhive first rate - empathetic, professional and efficient.
Mark
Great service from Lawhive
We used Lawhive for our conveyancing needs and our solicitor was very helpful, patient and informative. She helped us with our needs with prompt responses and provided a very efficient service.
Kelvin
Great service when you need clarity and calm
Our solicitor was warm, friendly and provided crystal clear communication. A lot of conveyancers assume customers know everything about the process already, so it was really appreciated to hear each stage included in the price given.
Em
Quick and efficient
We used Lawhive for a transfer of property and conveyancing. Our solicitor was so helpful and thorough with the whole process. He responded quickly and efficiently to any questions or requests that we had and explained some of the more complicated issues regarding the process clearly.
Geri
Fantastic service and experience with Lawhive
I had the pleasure of working with Lawhive doing a transfer of equity on a property. Our solicitor’s service was amazing, she responded quickly to any questions or concerns and kept me updated throughout the process. I can strongly recommend her for any conveyancing work that you may need. Fantastic service all round.
Jane
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01 overview
We rely heavily on lots of products every day, from our trusty phones and laptops to the fridge keeping our groceries fresh. But what if a product turns out to be faulty and doesn't work as expected? And what if it goes a step further and causes you harm?
You have specific rights when it comes to dealing with faulty products. And, if you are injured by a defective product, you have the right to seek compensation.
At Lawhive, our personal injury solicitors are on hand to help you make a claim quickly on a no-win, no-fee basis.
To start or discuss your claim, get a free case assessment from our legal assessment team today.
We all want the products we use daily to be safe. But under consumer law, that's not just wishful thinking - it's a requirement. By law, all manufacturers have to make sure their products are safe for the customer.
The main piece of legislation that covers product safety law is the Consumer Protection Act 1987. This law means you may be entitled to compensation if you’re injured by everyday items like your washing machine, TV, or laptop.
A product is considered faulty when its safety falls short of what you'd generally expect.
Product safety can be determined by:
So, if you find yourself dealing with a faulty product that caused you harm or damaged your property, the law is likely on your side and you may be able to make a personal injury claim.
There are three main reasons why people file claims for faulty products:
Liability means being responsible for actions or, in some cases, failure to act. When it comes to product liability, this area of law holds manufacturers, distributors, suppliers, and retailers accountable when their products cause injury to customers.
At Lawhive, our expert defective product injury compensation solicitors have many years of combined experience bringing businesses that make faulty products to justice. With the help of our legal experts, you can get the compensation you deserve and need to get on with your life.
Defective products can come in all shapes and sizes, and almost any product can pose a risk if it's designed with a fault or lacks proper safety warnings.
Some of the most common defective products that can cause injury include:
Faulty design or manufacturing can lead to electric shocks or, in severe cases, electrocution. Devices like mobile phones, e-scooters, e-cigarettes, and other electronics might also cause burns even house fires.
Whether it's a car or any road vehicle, if it doesn't meet safety standards, drivers and passengers could be at risk. Faulty brakes or seatbelts that fail during a crash are examples of this.
From drills to lawnmowers, tools need to meet safety standards. If a tool, like a faulty drill, causes vibration issues, you could be eligible for compensation.
The Toys (Safety) Regulations 2011 hold manufacturers accountable for unsafe toys. If a toy doesn't meet safety standards and injures a child, it could lead to a compensation claim.
Appliances like washing machines, dryers, toasters, kettles, and hobs can pose risks when they develop safety faults, leading to burns, scalds, or finger injuries.
Most people don't know that you can claim defective injury compensation for contaminated food purchased from supermarkets, shops or restaurants.
Skin creams, tooth whitening kits, makeup, and hair dyes can cause serious burns or skin conditions. Unclear instructions or product defects may warrant a compensation claim.
Sofas, chairs, beds, mattresses, and other furniture items could lead to injuries if they collapse or include sharp edges.
If you've been injured by any of these products due to defects, inadequate warnings, or lack of instructions, our network of personal injury solicitors is here to help you seek the compensation you deserve.
There are a lot of ways you might get injured by a product, too many for us to list them all.
However, below we’ve compiled a list of some of the more common injuries we see in defective product compensation claims:
In the UK, the Consumer Protection Act 1987 is the go-to for consumers who've faced injuries due to faulty products. This act allows consumers to sue manufacturers in such cases. Many companies have public liability insurance to cover the cost of these claims.
Other legislation relating to directive products include:
On top of this, specific products have regulatory bodies, and companies often have to follow standards for compliance.
If you've been injured by a defective product, it's important to gather proof to support your case.
You'll need to show that:
Evidence of the above is essential for building a compelling case. Working with a defective product injury solicitor can help you with this process and make sure you have all the necessary elements to get the compensation you deserve.
Supporting evidence for your claim can include:
If you discover a product is faulty you should start by telling the manufacturer. They usually have a process for complaints.
If that doesn't solve the problem, your local trading standards office may be able to help.
If the faulty product is in your workplace, report it to your employer in the first instance.
When making a report, you should note what's wrong with the product, take pictures, and document any injuries. It will also help to make a note of things like CE markings, and the manufacturer's details.
Under the Consumer Protection Act, anyone, not just the purchaser can claim if they were injured by a faulty product, as long as the product was used as intended, following the safety warnings and guidelines provided.
Furthermore, if your property is damaged by a faulty product, you can claim if the damage exceeds £275.
If a defective medical device worsens your existing medical condition, you may be entitled to compensation.
While medical devices are usually manufactured under strict safety standards, unfortunately, things can still go wrong, and the consequences can be severe.
Consider a pacemaker failing - this could be not just serious but potentially life-threatening. Other medical devices that might fail and lead to worsened conditions include:
When a medical device negatively impacts your health or worsens an existing condition, you have the right to seek compensation. Our team of medical negligence solicitors has experience in handling medical claims and is ready to support you through the process.
Get a free case assessment today to start your claim.
Yes, if you meet all the other criteria mentioned earlier in this guide, you can make a defective product claim even if you didn't purchase the faulty product yourself.
If you are injured by a product because you didn't read the instructions properly or follow any warnings, you usually won't be able to claim as you would be at fault.
However, in some instances, you might be able to claim that you were only partly at fault, however, the compensation you receive will be reduced to reflect your part in the incident.
If you're unsure of the strength of your claim, speaking to a legal professional can help you get clear on your claim.
The amount you’ll be able to claim depends on several factors related to your injury including its circumstances, the extent of the injury, the time it takes to recover, and how much support you need.
Here are the most common factors:
A solicitor will be able to give you an estimate of how much you could claim. Get in touch with us today to discuss your case.
If you got hurt by a product you bought overseas, getting compensation can be a bit more complicated.
When you sue the company responsible for the product in another country, they often have to cover the costs for lawyers, court fees, and the compensation amount decided by the judge.
The deadline to file a claim for defective product claims can vary depending on where you are in the world. So, it's a good idea to get legal advice early on. That way, you won't miss the deadline and can still make your claim.
If you've been injured by a faulty product, you generally have a three-year window to file for compensation, starting from the day of the injury.
If the injury involves a child, the timeframe begins when they turn 18, but those with parental responsibility can start a claim on their behalf.
Additionally, if the manufacturer recalls the product, the deadline for filing a claim may be extended, giving you more time to pursue compensation.
The time it takes to settle a defective product claim varies based on the situation. Since every case is different, it's not easy to predict an exact timeline.
If the party responsible for the injury admits fault early on, you might see a payout in around 6 months. Generally, cases where liability is accepted within 6 to 9 months are quite reasonable.
For a personalised estimate of how long your specific defective product claim could take, talk to our legal assessment team who can provide insights based on the details of your case and help set expectations.
Often defective product claims are settled out of court. However, if this is not possible, the next step involves filing a claim with the court.
Most personal injury cases, including those involving defective products, work on a no-win, no-fee basis. That means you don't have to pay any money upfront to start your claim. Plus, if your claim isn't successful, you generally won't have to pay a penny.
It's wise to chat with your solicitor about their fees before jumping in. At Lawhive, our personal injury solicitors can provide their expert services on a no-win, no-fee basis, empowering you to claim without worrying about finances.
If you're ready to start a defective product claim, the best place to start is to get in touch with our legal assessment team for a free case assessment.
All of our team are trained in all aspects of the law, including personal injury, and they can help you understand the strength of your claim, and how long it may take, and match you with an expert solicitor to spearhead your case.
Our legal experts have helped many people in your situation get the compensation they deserve.
Get in contact with us today for a no-obligation, free case assessment.
They will be able to quickly let you know if you can make a claim, how much you could compensation you may get, and how long it will take.
With straightforward pricing - so you know exactly what to expect at every step.
