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Great interaction. I had a simple question which would have cost a fortune going to see a local solicitor. It was all very professional but still friendly. The solicitor I spoke to was the chief executive of her law firm (I looked her up on LinkedIn). You are dealing with very good lawyers who earn additional money through Lawhive. I would definitely use this service again. Highly recommend.
Mark,
29 December, 23
The solicitor who was appointed to me was outstanding
Very simple to engage with instant confirmation in writing straight after. Daniel, the solicitor who was appointed to me, was outstanding in his approach, his understanding of the technicalities of the law and, crucially, a genuine care for the client. Would definitely advise using Lawhive, you won't regret it.
Tahir Idris,
04 October, 23
We were so pleased to find the Lawhive website
After struggling to find a solicitor willing to give us advice, and for a reasonable cost, we were so pleased to find the Lawhive website. At first we wondered how well it would work, but needn't have worried at all - the whole process was simple, straightforward and professional and great value for money. We felt extremely lucky to be matched with our solicitor, Sonay Erten, as she was exactly what we were looking for - knowledgeable, patient and kind - a refreshing change from solicitors we have used in the past. She showed a great deal of empathy for our situation and explained things in language that was easy to understand (rather than the usual "solicitor" talk, which can be intimidating). She's a shining example of what a solicitor should aspire to be and I wouldn't hesitate to recommend her to others or use her again in the future. We came out of our session reassured and confident of what we needed to do going forward, so a big "thank you!"
Julie Taylor,
01 June, 23
Fast and professional
I got the outcome I wanted regarding cease and desist to a competitor spreading defamatory statements about my business. Fast and professional, and at a much lower price than high street firms. Highly recommended thanks.
Jason Hunter,
23 July, 23
Very efficient! Can highly recommend.
I found the website very easy to use. Quick responses and I was even able to talk to someone who was friendly and competent. She rang me rather than emailed me. A solicitor was quickly found who could help me and once the relevant identification was approved he started work. Within two days the solicitor had checked documents and commented on them. Very efficient! Can highly recommend.
Pauline Piper,
15 February, 23
The service was fast and ultra professional
Sonay was really informative and understood my questions instantly, what I thought was complex Sonay simplified massively. She regularly checked in and the service was fast and ultra professional. Would highly recommend.
Jamie Crichton,
09 November, 23
Great service and very reasonably priced,
Great service and very reasonably priced, Kem was really helpful and professional. Would use again
Sarah Shanks,
21 November, 23
Great Interaction
Great interaction. I had a simple question which would have cost a fortune going to see a local solicitor. It was all very professional but still friendly. The solicitor I spoke to was the chief executive of her law firm (I looked her up on LinkedIn). You are dealing with very good lawyers who earn additional money through Lawhive. I would definitely use this service again. Highly recommend.
Mark,
29 December, 23
The solicitor who was appointed to me was outstanding
Very simple to engage with instant confirmation in writing straight after. Daniel, the solicitor who was appointed to me, was outstanding in his approach, his understanding of the technicalities of the law and, crucially, a genuine care for the client. Would definitely advise using Lawhive, you won't regret it.
Tahir Idris,
04 October, 23
We were so pleased to find the Lawhive website
After struggling to find a solicitor willing to give us advice, and for a reasonable cost, we were so pleased to find the Lawhive website. At first we wondered how well it would work, but needn't have worried at all - the whole process was simple, straightforward and professional and great value for money. We felt extremely lucky to be matched with our solicitor, Sonay Erten, as she was exactly what we were looking for - knowledgeable, patient and kind - a refreshing change from solicitors we have used in the past. She showed a great deal of empathy for our situation and explained things in language that was easy to understand (rather than the usual "solicitor" talk, which can be intimidating). She's a shining example of what a solicitor should aspire to be and I wouldn't hesitate to recommend her to others or use her again in the future. We came out of our session reassured and confident of what we needed to do going forward, so a big "thank you!"
Julie Taylor,
01 June, 23
Fast and professional
I got the outcome I wanted regarding cease and desist to a competitor spreading defamatory statements about my business. Fast and professional, and at a much lower price than high street firms. Highly recommended thanks.
Jason Hunter,
23 July, 23
Very efficient! Can highly recommend.
I found the website very easy to use. Quick responses and I was even able to talk to someone who was friendly and competent. She rang me rather than emailed me. A solicitor was quickly found who could help me and once the relevant identification was approved he started work. Within two days the solicitor had checked documents and commented on them. Very efficient! Can highly recommend.
Pauline Piper,
15 February, 23
The service was fast and ultra professional
Sonay was really informative and understood my questions instantly, what I thought was complex Sonay simplified massively. She regularly checked in and the service was fast and ultra professional. Would highly recommend.
Jamie Crichton,
09 November, 23
Great service and very reasonably priced,
Great service and very reasonably priced, Kem was really helpful and professional. Would use again
Sarah Shanks,
21 November, 23
Rated 4.8 / 5. Showing our 4 & 5 star reviews.

About

A Franchise Dispute is a legal dispute between a franchisor and a franchisee. The dispute may be over the terms of the franchise agreement, or the actions of the franchisor. Solicitors can help resolve these disputes and ensure any wronged parties are fairly compensated.Next steps

How much does a Franchise Dispute cost?

The cost for a licensed solicitor to help with a Franchise Dispute is dependent on many factors including the complexity and specific requirements of the case. On average it is expected to range from £188-£250 but in some cases it could cost as much as £313.

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Franchise Dispute Solicitors

Franchise disputes happen when the franchisee or franchisor thinks the other has broken the franchise agreement. 

At Lawhive, our network of specialist corporate lawyers can help you assess if your franchise dispute claim is valid, advise on your rights, and assist in working to resolve the problem, either through negotiations or litigation.

Contact us today to speak to our Legal Assessment Specialists for a free quote for the services of a specialist lawyer.

What are the common causes of franchise disputes?

Franchise operations are complex business organisms with many moving parts, which can break down when not well attended to.

Some of the most common causes include:

  • Payment delays – fees and royalties

  • Poor business practices – incomplete or late records

  • Breach of non-competition agreement

  • Breach of intellectual property rights

  • Breach of obligations

  • Misrepresentation

  • Disputes relating to personal guarantees

  • Failure to meet agreed targets

  • The termination or non-renewal of a franchise agreement:

  • A damages claim for loss of profits

  • A breach notice against one of the parties

  • The franchisee challenges a restrictive covenant

  • Injunctions or court orders are made

Franchise disputes can be tricky and costly to sort out. Often, just talking can solve the problem. But sometimes, there's no easy fix. If that happens, you might consider leaving the franchise agreement. However, it's important to seek advice to understand if and when you can do this as per the agreement.

What happens when a franchise agreement is breached?

If there's a breach of your franchise agreement, it's important to keep records and consider issuing a breach notice. 

For minor breaches, you might be able to find a solution to keep the agreement going. Or, if a franchisor fails to meet obligations like providing training or support, the agreement can usually be terminated by mutual agreement.

In some cases, either party may have the right to terminate the agreement if there's a breach.

Seeking legal advice early on can help you understand your options taking into account the situation and the terms of the agreement. 

Using Lawhive

Transparent fixed-fees

Know exactly what you will pay. On average 1/3 of the cost of a high street firm

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Receive a custom quote in as little as 5 minutes. No hassle, no obligation.

Conveniently online

Follow your case from the comfort of your home with our online platform.

Brilliant support

Our world-class support will be with you every step of the way.
Traditional Law Firms

Pay by the hour

Hourly charges mean costs are hard to predict and you could be charged more than you expect.

Frustrating

It can be take days or weeks to hear updates from your solicitor.

Outdated and offline

Offline and slow procedures will require you to visit firms in-person.

No support

No dedicated support team. You'll have to deal with issues on your own.

Can I end my franchise agreement?

There are usually no clauses allowing franchisees to end the agreement early, but an agreement might have termination clauses. 

In some cases, the franchisee might need to pay a fee or the franchisor might buy the business. 

If a franchisee wants to end the contract early, it's usually due to a breach of contract. Or, if a franchisee goes out of business, it technically ends the agreement, but the franchisor can claim expected revenue.

How to avoid franchise disputes

The easiest way to avoid a dispute is by drafting a carefully worded franchise agreement, to prevent unnecessary and time-consuming litigation. 

By including the following in a franchise agreement, you can prevent or easily manage most disputes:

  • Each party’s post-termination rights and obligations

  • Exit guarantee and security to facilitate a smooth exit

  • Dispute resolution clauses, including preferred arbitration form and court

  • Details about mediation

How do you settle a dispute in franchising?

Alternative dispute resolution is typically the easiest and most cost-effective way to resolve a franchise dispute.

  • Mediation

  • Conciliation

  • Multiple-party mediation or conciliation

  • Voluntary arbitration

When a relationship is severely damaged, alternative dispute resolution (ADR) may not work. In such cases, if both parties can't agree, they might need to go to court. However, court should be a last resort, as it can be costly and time-consuming for both franchisors and franchisees.

Can I get my money back from a franchise?

If you decide to back out of the franchise agreement after paying the franchisor, you can get a full refund within 14 days as per the cooling-off period. 

Can a franchisor take back a franchise?

Yes, franchisors can usually end a franchise agreement without the franchisee's agreement. This can leave franchisees with financial losses, like owing money on loans or leases.

How can Lawhive help?

At Lawhive, our corporate solicitors can advise you on your options in the event of a franchise dispute. They can also support alternative dispute resolution, which is often faster and more cost-effective than going to court, or help build your case and represent you should litigation become necessary. 

To discuss your situation and get a fixed-fee quote, book a free call with our legal assessment specialists

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