How our holiday sickness claim solicitors can help
Getting sick on holiday doesn’t just ruin your trip - it can leave you dealing with serious health issues long after you’re home. Hotels, tour operators, and restaurants all have a duty to keep you safe. If they’ve let you down, our expert solicitors are here to help you make a claim.
Assessing your claim | Our holiday sickness claim solicitors start by diving into the details of your case to check if it’s valid. From there, they’ll estimate how much compensation you might be entitled to. This could depend on factors like time spent in hospital, how your illness has impacted your life, and whether it’s affected your earnings once back home. |
Negotiating with travel companies and insurers | Our solicitors can handle negotiations with travel companies and insurers on your behalf. They’ll use your evidence - things like medical records, receipts, and witness statements - to build a strong case and push for a fair settlement. |
Representation in court | If negotiations don’t lead to a resolution, we’ll take things further. Our litigation solicitors can represent you in court, presenting your case clearly and confidently. They’ll work to secure the compensation you deserve and make sure the travel company or insurer pays what they owe. |
Why choose Lawhive for holiday illness claims?
At Lawhive, we’re here to make legal support simple and stress-free. With a network of expert holiday sickness claim solicitors across the UK, we’ll quickly match you with the right specialist to help you get the compensation you deserve. Here’s why Lawhive might be a smarter choice over a traditional law firm:
Specialist holiday sickness expertise: Holiday sickness claims can be complicated. Whether it’s food poisoning, contaminated water, or unsanitary accommodation, we’ll connect you with a solicitor who knows this area of law inside out and can fight for your rights.
No obligation, fixed fees: We’ll give you a transparent, fixed-fee quote right from the start, so you know exactly what to expect. There are no obligations and no hidden fees.
Affordable holiday claim solicitors: Why pay more? Our services can be up to 50% cheaper than high street firms, while still giving you access to high-quality legal expertise.
Fast legal support: No one wants to wait around for weeks. We’ll connect you with a holiday sickness solicitor in up to two working days - because when it comes to getting justice, speed matters.
How much does a holiday sickness claim cost?
With Lawhive, an initial case assessment (up to 10 pages) to review your consumer rights can be as little as £149. However, each case will be unique and the cost will depend on things like the complexity of the claim, what support you need and if court proceedings are needed. Speak to us today and we'll give you a personalised, fixed fee quote with no obligations to commit.
Standard fees for holiday sickness claims
When it comes to sickness claims, you might expect to pay for any of the legal services below:
Consultations: Our licensed solicitors will discuss your claim to help identify if you are eligible to make a claim. There might be further consultations to discuss the claim and steps going forward.
Evidence gatherings: This involves compiling evidence by obtaining medical records or finding proof of booking.
Negotiation: Any negotiation that takes place with the insurer or travel company will need to be considered.
Court fees: If the claim needs to go to court, representation could be an additional fee. With Lawhive, we can include this in your initial fixed fee quote.
Holiday sickness claims: Your questions, answered
Holiday sickness claims aren’t one-size-fits-all. Every case is different, and we know you’ve probably got plenty of questions. That’s why we spoke to over 20 of our expert claim solicitors to find out the most common questions they hear from clients. Here’s what they had to say:
Am I eligible to make a holiday illness claim?
"If you've become ill due to negligence of a venue's health and safety, you could be eligible for a claim. You'll need to provide proof of illness. Common examples include a doctor's note or hospital record that you were affected during the holiday. Plus, you'll need to show evidence that the illness was due to the conditions of the venue (like unsanitary conditions or contaminated food at the accommodation)."
What are the time limits for making a holiday sickness claim?
"Three years is generally the cut-off period for claiming holiday sickness and the claim must be before this point. The time limit can vary depending on the company and country where you visited. It can be harder to gather medical records and statements from witnesses the longer you leave it. When you want to make a holiday sickness claim, you need to gather evidence and make the claim quickly."
What are the common types of holiday illnesses?
Most holiday sickness claims stem from hygiene issues. Here are some common examples:
Food poisoning: An individual may get food poisoning from a restaurant on their holiday. These types of food poisoning illnesses could include salmonella or norovirus from the food.
Waterborne illnesses: Chlorella, cryptosporidiosis and other types of waterborne illnesses tend to come from drinking contaminated water while on holiday.
Viral infections: An individual may get norovirus or rotavirus at their package holiday due to bad hygiene practices at the hotel.
Who can I make a sickness claim against?
You can claim against a number of different business types. These might include:
What is the holiday sickness claim legal process?
Here are the main steps involved in pursuing a holiday sickness claim:
1. Initial consultation
The first thing our solicitors will do is assess the circumstances of the illness. They will arrange an initial consultation which will let them assess the case to see if their client is eligible. They will also review the available evidence that the client has, whether that is medical records or photographs. This can confirm eligibility for the personal injury claim and whether the client can take the next step of claiming compensation.
2. Collecting evidence
The next step is to build a case by collecting any evidence available. These essential documents will be gathered which will include medical records and any hotel photographs that will support the case. Our solicitors can help to secure the necessary documentation including any proof of conditions that lead to the illness.
3. Submitting the claim
Once the evidence has been gathered, the claim to the tour operator or venue will be submitted. This is a formal document that will outline the illness, the cause of this and how it has impacted the client. A deadline will be made for the travel operator to respond to this claim and evidence will be provided to support the claim.
4. Discussing negotiation and reaching a settlement
There will be negotiations with the tour operator or insurance company. Our solicitors will lead discussions for the client and put a thorough case ahead with the evidence. The settlement will be discussed to help reach fair compensation for the client. Negotiation is a great way to settle without needing court intervention.
5. Going to court (if required)
Solicitors will help to represent clients in court if this action is required. If negotiation fails and the operator or insurer refuses compensation, our solicitors will present a strong case for damages in court. They will represent the client using their experience to help obtain compensation for their client.
What are my next steps?
Falling ill on holiday can ruin your trip - and dealing with the aftermath might feel like another headache. But you don’t have to face it alone. If your illness was caused by someone else’s negligence, there are legal steps you can take to get the compensation you deserve.
At Lawhive, we’re here to help. Our holiday sickness claim solicitors will:
Help build your case: We’ll review the details of your trip, gather medical evidence, and assess how your illness has impacted you - financially and otherwise.
Explore your best options: Whether it’s negotiating with the holiday provider or pursuing a claim in court, we’ll work to get the best possible outcome for you.
Guide you every step of the way: From your first consultation to securing compensation, we’ll make the process clear, simple, and stress-free.
References: